Heads and Sub-Heads

Heads and Sub-heads will use Planon to:

  • Assign/reassign Work Orders to technicians for access via the Planon Mobile Field Services app
  • Schedule technicians using drag/drop calendar functionality based on availability and qualifications to do the work
  • View Work Order status
  • Order parts and/or services to complete Work Orders
  • Coordinate schedules for multi-team Work Orders
  • Approve bulk Work Order time in Planon, integrated with Workday
  • Review and approve asset changes
  • Reserve tools and equipment using a graphical calendar to view availability
  • Action tasks for completion
  • Receive notifications and alerts to stay in-the-loop
  • Run status reports for operational needs.

Full details on what’s changing with Planon will be shared when available.


Heads and Sub-heads will use Workday for HR and Finance-related activities to:

  • Approve technician time and absence requests
  • Complete expenses

Heads and Sub-heads will also use Workday for “employee as self” tasks such as:

  • updating personal information
  • updating benefits details
  • requesting vacation and checking balances
  • applying for jobs
  • accessing pay stubs and tax forms (to name a few)