Technicians will use Planon’s desktop, tablet or mobile app (Planon Mobile Field Services App) to:

  • Receive, view and complete assigned Work Orders for reactive and preventative maintenance
  • Capture work order time on the mobile app
  • Order parts via mobile app to complete Work Orders
  • See hazard information at the building level displayed within the Work Order
  • View assets using QR codes (and/or affix new QR codes to assets)
  • Submit asset updates for approval by Heads
  • View space and location information integrated with Archibus and ArcGIS
  • Receive automated notifications to keep you in the loop on Work Order status
  • Access real-time information based on your security role.

Full details on what’s changing with Planon will be shared when available.


Technicians will also use Workday for “employee as self” tasks such as:

  • updating personal information such as address or phone
  • updating benefits details
  • requesting vacation and checking balances
  • applying for jobs
  • accessing pay stubs and tax forms to name a few.