Planon is live! Building Administrators can now submit service requests in Planon. This applies to the Vancouver campus only.
Important Planon Access Information for Building Administrators
- If you had prior access to PeopleSoft, click here to enter your service request in Planon
- If you require access to Planon, please submit a ServiceNow ticket requesting access to Planon. For submission instructions, visit the Support page
- To report an emergency, call the Service Centre at 604.822.2173
Complete the Canvas Course
- Transition from PeopleSoft to Planon for Maintenance Service Requests
- Transition from PeopleSoft to Planon For Maintenance Service Requests_09102020
- Transition from PeopleSoft to Planon For Maintenance Service Requests_10222020
As of November 2nd, the Net Promotor Score (NPS) will be replaced with the Planon customer satisfaction survey. You will still have the ability to provide your feedback after every service request is completed. Service Requestors will receive an email notification to complete a brief survey (Planon Job Aid with instructions below) requesting a 1-5 rating on your service experience and any comments on your experience to help improve service in the future.