Service Centre staff will use Planon to:
Service Requests will be processed in a similar manner to current processes. Requestor’s will be able to login to Planon to view status of requests. An integration with Workday will identify the requestor at the time of the request to enable billing for customer-funded requests.
Full details on what’s changing with Planon will be shared when available.
Service Centre staff will also use Workday for “employee as self” tasks such as: